Effective date: September 12, 2026.
1. Forming an engagement
An enquiry or preliminary conversation does not itself create a paid engagement. An engagement begins when Luxury Next Season and the client accept in writing the material scope, fees and responsibilities. The engagement may consist of an accepted proposal, statement of work, invoice, email confirmation and these Service Terms. A signed project-specific agreement controls over these general Service Terms where the two conflict.
2. Scope and deliverables
Luxury Next Season will perform the work described in the accepted scope. Requests outside scope may require a revised timeline, additional fees or a separate engagement. Luxury Next Season may recommend narrowing or changing a brief if the requested work is not reasonably suited to the agreed objective.
3. Fees, invoices and payment timing
The applicable proposal states the fee structure and payment schedule. Fees may be project-based, time-based, milestone-based, retainer-based or otherwise agreed in writing. Taxes and approved third-party expenses are additional unless expressly included. Luxury Next Season may require payment before beginning work, purchasing items, reserving dates or committing outside costs.
4. Deposits, retainers and reserved capacity
A deposit, retainer or advance may be required to reserve capacity, hold a date, begin research, authorize outreach or commence work. The project terms should identify how the payment is applied. Amounts associated with work already performed, expressly reserved capacity or non-cancellable commitments may become earned or remain payable as described in the engagement and permitted by law.
5. Changes, client delays and rush requests
Material changes to the brief should be confirmed in writing. Delays in approvals, fittings, materials, access, information or decisions can move the timeline. Short-notice, after-hours, accelerated or date-reserved work may carry a disclosed rush or reservation fee when accepted before the work is undertaken.
6. Cancellation and rescheduling
The applicable proposal may specify cancellation and rescheduling terms based on the nature of the project and capacity reserved. Work already completed, properly earned fees and authorized non-cancellable third-party commitments may remain payable. Luxury Next Season will not impose an undisclosed cancellation fee retroactively. Where a client cancels before work or reserved capacity begins, any refund entitlement is determined by the accepted engagement terms and applicable law.
7. Third-party expenses and specialists
Product purchases, samples, shipping, couriers, travel, alterations, production, venues, technology, outside professionals and similar costs are additional unless expressly included. Luxury Next Season may request advance funding before committing those costs. Brands, retailers, suppliers, carriers, venues, creatives and specialists remain independent third parties unless expressly agreed otherwise.
8. Private sourcing
For sourcing work, Luxury Next Season may search across brands, retailers, boutiques, showrooms, resellers, collectors or other sources. Availability and price can change before an item is secured. Before commitment, Luxury Next Season will communicate the known purchasing route and material source restrictions where reasonably practicable. A third-party seller's processing, return, exchange or final-sale policy may apply to the item. The Luxury Next Season service or sourcing fee compensates Luxury Next Season for the sourcing work and is separate from any merchandise refund unless the written engagement states otherwise.
9. Market entry and brand work
Market-entry and brand-facing work may include market reading, positioning, launch sequencing, selected outreach, introductions, presentation or other deliverables stated in the scope. Luxury Next Season does not act as a distributor, sales representative, public-relations agency, broker or exclusive agent unless the written engagement expressly says so.
10. Introductions
Luxury Next Season may make an introduction when it believes there is relevant context and the necessary relationship permits it. Luxury Next Season does not sell contact lists and does not guarantee that a third party will accept, respond, meet, buy, place, invest, collaborate or otherwise proceed. Unless the scope provides for continued involvement, Luxury Next Season may step back after an introduction is made.
11. Samples and borrowed items
Projects involving samples or borrowed items may depend on sizing, sample access, brand approval, item condition and delivery timing. The client must provide timely approvals and comply with any loan, sample, alteration, care and return conditions. Lost, damaged or late-returned third-party items may create charges for which the responsible client is liable where disclosed or legally applicable.
12. Client information and approvals
The client is responsible for providing accurate information and timely decisions and for having the rights necessary to use materials supplied to Luxury Next Season. Luxury Next Season may rely on client-provided information unless the scope expressly requires independent verification.
13. Confidentiality and discretion
Luxury Next Season handles private briefs, sourcing requests and sensitive commercial conversations with discretion. If formal confidentiality obligations are required, the parties may use a separate NDA or include them in the project agreement. Luxury Next Season is not required to disclose confidential information, private contacts or another client's information in order to perform an engagement.
14. Publicity and client identity
Luxury Next Season will not identify a non-public private client or use confidential project materials as a case study, testimonial or promotional content without permission. Publicly announced collaborations or work may be referenced only in a manner consistent with the applicable agreement and permissions.
15. Intellectual property
Luxury Next Season retains ownership of its pre-existing brand assets, methods, templates, systems, know-how and materials. Ownership and permitted use of custom deliverables are determined by the applicable project agreement. Unless expressly transferred in writing, no assignment of Luxury Next Season intellectual property occurs merely because a fee is paid.
16. No guaranteed outcome
Luxury Next Season will perform the agreed work using its judgment and the information reasonably available at the time. Independent decisions by buyers, brands, media, producers, retailers, investors or other third parties are outside Luxury Next Season's control. No particular placement, response, sale, meeting, press result, partnership or commercial outcome is guaranteed.
17. Suspension and termination
Luxury Next Season may suspend work for material non-payment, unlawful instructions, a material breach, or a client-requested change that cannot reasonably proceed under the existing scope. Either party's termination rights and any amounts remaining due are governed by the accepted project terms, these Service Terms and applicable law.
18. Independent relationship
Unless a written engagement expressly provides otherwise, Luxury Next Season acts as an independent service provider. Nothing creates an employment relationship, partnership, joint venture, fiduciary relationship, exclusive agency or authority to bind the other party.
19. Liability and indemnity
The warranty, limitation-of-liability and indemnification provisions in the general Terms of Service apply to service engagements except where a project-specific written agreement lawfully provides otherwise.
20. Events outside reasonable control
Neither party is responsible for delay caused by events outside its reasonable control, subject to payment obligations already accrued and non-cancellable commitments. The affected party should communicate a material delay as soon as reasonably practicable.
21. Governing law and disputes
The governing-law and dispute-resolution provisions in the general Terms of Service apply unless a project-specific agreement validly provides otherwise.
22. Contact
Questions about a Luxury Next Season engagement may be sent to Email Luxury Next Season.
